Smart virtual reception
at your fingertips
Voicebot can communicate with the customer and autonomously solve the most demanding requests in your hotel.
corrects booking error
will create a demand for a conference room
will transfer to the correct department
opening hours questions in English
Better efficiency without personnel costs
Our solution resolves the conflict between guests at the counter and guests on the phone. The voicebot fully adapts to your workflow:
For large hotel lobbies
The voicebot takes over the call only when the receptionist is unable to answer it (e.g., after the third ring). Staff can focus entirely on guests in the lobby, while routine inquiries about parking or directions are handled by the automated system.
For medium-sized hotels
No more forwarding of nighttime calls to managers' cell phones. At night, the voicebot handles all essential matters, takes care of check-in-related administrative tasks, and notifies staff only in emergency situations. Every morning, you will receive an email report summarizing all the requests.
For automated hotel operations
The voicebot serves as the primary point of contact 24/7. It guides guests to the hotel, explains how to access their keys, and walks them through the check-in process. Thanks to the emphasis on online check-in, guests can check in smoothly even without staff present.
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